Need Help?
Discord Chat Server
The IGM Discord server is the main channel for questions, discussion and troubleshooting among users and developers (GitHub Discussions is not enabled on the repository; use GitHub issues for bug reports). To join, send an email request to guillaume.jouvet@unil.ch and you will receive an invitation link.
Support Guidelines
If you require assistance or feedback from developers or other users, and you are encountering an issue, it is essential to share a fully reproducible and well-organized setup folder. This will streamline communication and save time. Please provide a download link or even better an access to a github repository with a setup folder structured as follows:
- A sub-folder (e.g.,
experiment) containing the parameter file. - A sub-folder (e.g.,
data) containing the input data (if applicable). - A sub-folder (e.g.,
user) containing user modules (if applicable). - A ReadMe file that includes
- The exact version of IGM (tag or version to check out).
- The command to run to reproduce the error (e.g.,
igm_run experiment=params). - A clear description of the issue.
- (Optional) The version of external libraries, if relevant (e.g., TensorFlow, xarray, etc.).